Operations Lead
You’ll be instrumental in aligning operational capabilities with product and commercial strategy—owning the systems, structures, and teams that power company growth across 10+ countries.
Role Overview
We’re hiring an experienced Operations Lead to scale and streamline operations across our international fintech business. Reporting to the CEO, you’ll oversee day-to-day execution, lead cross-functional teams (Product, Sales, Support, etc.), and drive efficiency through CRM implementation and business process automation.
Requirements
- Experience (e.g., 3+ years) in business operations or operations management at a leadership level, with a proven track record of improving operational processes.
- Hands-on experience implementing enterprise systems, particularly CRM platforms, and driving business process automation initiatives.
- Strong leadership and people management skills, with experience building and leading cross-functional teams.
- Excellent strategic thinking and problem-solving abilities, capable of translating high-level goals into actionable operational plans.
- Familiarity with financial management, sales operations, and product development processes.
Preferred Qualifications
- Experience in the financial technology or payment solutions industry (EPS LT’s domain) is highly advantageous.
- Certification or formal training in operational excellence or process improvement (e.g., Lean Six Sigma, PMP or similar).
- Exposure to scaling operations in a tech or software-driven company, with an understanding of agile and product-oriented environments.
Benefits
Hybrid, remote-first setup – work from anywhere most of the time, with regular in-office collaboration for key roles (Operations Lead, Head of Product, Product Owner).
- Truly flexible hours – take care of appointments or errands during the day without guilt.
- Global team – daily collaboration with talented colleagues from several countries and cultures.
- Ownership- a chance to implement your ideas with support from people from various departments
- Performance-based rewards – transparent, fair compensation plus benefits that grow with your impact.
- Time for self-development – dedicate part of your week to courses, certifications, or passion projects.
- Conference & event sponsorship – we’ll foot the bill for meet-ups that expand your skills and network.
- On-site perks – modern workspace featuring a stocked kitchen and a fully equipped gym.
- Low-bureaucracy culture – a collaborative, people-first environment where support beats red tape.
- Salary range: €5,500 – €7,500 gross per month, depending on experience and qualifications.
