Lead of Infrastructure

📍 Location: Vilnius (Hybrid)

🏢 Department: IT

👤 Reports to: Head of IT

💼 Type: Full-time

Role Summary

We are seeking an experienced and highly organised Infrastructure Team Lead to oversee our hybrid infrastructure environment supporting mission-critical card payment processing services. This role is responsible for ensuring high system availability, driving infrastructure modernisation initiatives, structuring the team's workflow, and maintaining compliance with industry and regulatory standards.

The ideal candidate combines strong technical understanding with proven hands-on skills of complex infrastructures with excellent leadership, planning, and organisational skills. You will manage an 8-person infrastructure team, balancing operational stability and incident response with strategic roadmap execution and continuous improvement.

Key Responsibilities

1. Team Leadership & Work Organisation

Lead and mentor an 8-member infrastructure team (applications, networks, DBs, virtualization).
Structure and organise daily work: assign tasks, prioritise workloads, keep the team focused, reduce unnecessary context switching, ensure delivery in the timely manner.
Ensure that incident response, maintenance activities, and roadmap items are balanced effectively.
Promote a culture of accountability, ownership, collaboration, and continuous learning.
Conduct regular 1:1s, performance reviews, and skills development planning.
Maintain clear KPI requirements, advise on objective motivation and bonus measures.

2. Operational Excellence & System Reliability

Ensure high availability and resilience of critical PSP systems running across:

On-prem data center
DR site (colocation)
Cloud environments

Oversee health and performance of infrastructure components:

Network equipment (Juniper firewalls, Cisco switches/routers)
Virtualization (Proxmox, VMs)
Databases (MS SQL, PostgreSQL, MongoDB)
Application hosting and supporting systems
Monitoring and security tools (Nessus, ESET, Wazuh, Nagios, LibreNMS, etc.)

Own and improve incident management, escalation procedures, RCA, and preventive measures.
Coordinate daily monitoring, maintenance, and patching cycles.

3. Infrastructure Modernisation & Architecture Evolution

Own and maintain the infrastructure modernisation roadmap, including:

New infrastructure and network architecture
Improving high availability and DR strategy
Implementation and scaling of GitLab CI/CD
Increasing automation, Infrastructure-as-Code, and standardisation.

Translate strategic goals into epics, tasks, and a clear backlog.
Lead backlog grooming, sprint planning, and coordination with product teams.
Ensure that the team maintains focus on roadmap items despite operational interruptions.
Vendor management.

4. Compliance, Security & Standards

In cooperation with InfoSec and Infrastructure Architect ensure infrastructure and operations remain compliant with: PCI DSS, DORA, NIS2, GDPR, ISO/IEC 27001.
Collaborate with InfoSec and Compliance teams on audits, documentation, logging, and process improvements.
Enforce security best practices across configuration management, access control, patching, and monitoring.

5. Collaboration & Communication

Act as the primary point of contact between the infrastructure team and internal stakeholders.
Communicate progress, risks, and priorities clearly to management.
Communicate clear requirements for development teams regarding scaling, authentication, logging, application metrics, and health/performance monitoring.
In agreement with lead architects maintain and enforce internal standards for use of specific technologies (databases, storage systems, containerization, pipelines, etc).
Coordinate with development teams to ensure smooth release cycles and support new features.
Plan and communicate maintenance windows, infrastructure changes, and DR tests.

Requirements

Technical Skills

Strong understanding of hybrid infrastructure environments (on-prem + DR + cloud).
Deep knowledge of: Network design (Juniper, Cisco, OPNsense), Virtualization (Proxmox, VMware), Databases (MS SQL, PostgreSQL, MongoDB), and Linux/Windows environments.
CI/CD tools (GitLab CI/CD strongly preferred).
Automation tools: Ansible (Required), Terraform or equivalents.
Knowledge of HA/DR design principles and performance monitoring.

Leadership & Regulatory

Proven experience leading an infrastructure or operations team.
Excellent task prioritisation — structured, methodical, and calm under pressure.
Experience working in (and improving) Agile processes.
Practical understanding of PCI DSS, DORA, NIS2, and GDPR requirements.
Experience in regulated industries (fintech, banking, telecom) preferred.

Soft Skills

Clear and proactive communication and strong problem-solving skills.
Ability to manage a team in stressful conditions (critical incidents).
Empathy, coaching mindset, and ability to minimise team stress.
Fluency in Lithuanian and professional English knowledge.

What We Offer

Opportunity to lead critical infrastructure in a high-impact fintech/PSP environment.
Ownership of key modernisation initiatives.
A role with substantial influence on reliability, performance, and culture.
Professional development and training opportunities.

Salary range: 5700 - 7600 EUR gross per month
Based on your skills and experience.

Ready to lead our infrastructure team?

Apply for this Position

Infrastructure Team Lead