HELP DESK CONSULTANT
Discover a place to employ your skills and experience, develop your competence and inspire changes.
KEY TASKS
Consult
Respond to customer inquiries via phone, email, and consult on resolving any issues that arise.
Monitoring of systems
Monitor the company's information systems, register incidents, and resolve them.
Register
Transfer inquiries and incidents to second-level specialists.
Card readers maintenence
Prepare card readers for use according to established procedures.
About
We are looking for a passionate “hacker” with at least minimal experience in testing software solutions. The range of solutions will start with payments with bank cards at points of sales and will expand to loyalty, fleet and other systems used by our B2B clients. The person in this role will both prepare test scenarios and test developed solutions as will have a sound voice in describing business needs and impacting IT realization of these needs. We are looking forward for a colleague willing to learn and grow, therefore, current experience we do not put in the first place.
Professional requirements
- Willingness to learn
- Experience in software testing.
- Ability and willingness to closely work both with IT and business team converting business needs to business requirement specifications and later – test scenarios.
- Ability to model “impossible” situations and include them into test scenarios.
- Experience or background in test automation would be highly appreciated.
Personal skills:
- care for details having a big view in mind
- strong organizational and time management skills
- a solid team player
- strong goal-orientation and focus on high quality
- out of the box thinking
- proactivity in problem solving
- fluency in Lithuanian and English, written and spoken
What we are offering you
Opportunity
Opportunity to grow with the company within a dynamic and ever evolving fintech environment.
Best team
Supportive team where you can create and implement ideas and social events going on throughout the year.
Flexibility
Flexible working hours and possibility to choose the working environment that suits you.
Personal development
Possibility to develop your competencies and skills
Wellness
Relaxed and fun working environment
Compensation
Competitive remuneration based on the results and competencies (1391-1800 €/month before tax).
