How technology is transforming healthcare payment collections

Patient payments processing

The Coronavirus epidemic has impacted bill prices and revealed significant problems with patient payment collection efforts globally. Outpatient care is now included in insurance coverage for patient’s medical costs, in addition to inpatient care. In-patient costs are associated with the charges patients incur while receiving treatment at the medical centre. The costs are the result of adding up the regular fees for the general practitioner and the medical specialist. The patient is charged by the clinic where they are being treated for their stay and any meals they get while there. In terms of payment collection in the healthcare sector, diagnostic centers are also major participants. Because of inaccurate cost estimations, healthcare payments are not correct. They don’t offer pricing from other providers so that patients can choose based on cost. Patients do not have access to various payment options. The effectiveness of the workforce, late payments, and a lack of suitable billing software are further difficulties. Detailed collection methods, the outsourcing of challenging collections, and the expansion of clean claims are among potential remedies to these problems. All of these solutions are based on technology.

For instance, a number of pharmacies in India offer e-prescription services to doctors. The governments of Turkey and Russia have also been able to e-prescribe. These programs contribute to enhancing prescription accuracy and better payment collection in the healthcare industry. To enhance the money collecting process, more technology options are being considered, including payment wallets, gateways, and others. Preservice estimates, flexible self-service payment choices, and improved patient communication regarding payments are the newest trends in early adopter nations like the United States.

Payment Processing Participants

Let’s now examine businesses that are working to increase healthcare payment collections. EPS LT developed an automated transaction system to manage insurance claims payments. Furthermore, EPS LT offers a platform for managing patient payments all throughout the patient’s journey. Companies wishing to enter this sector should have a payment platform that can handle patient payments effectively. The platform should allow staff to manage invoices, conduct numerous payment methods, and deal with complex collections. A patient’s financial insurance coverage, billing and coding problems in existing systems, late payments, the length of time it takes to file an insurance claim, and difficult collections are all factors. The conflict between the clinician and the patient may be the cause of slow collections too. It can be as a result of an ongoing legal matter or the failure to correct a billing issue. These collections compel medical clinics to stop treating patients until the debt is paid.

Fundamentals of Payment Processing Services

A payment solution must offer tools that allow users to track down the source of payment denials and guarantee accurate insurance compensation payments. For greater effectiveness and quicker money settlement, the processes must be simplified. Procedures for compliance must be followed in order to manage the risk associated with legislation. It is necessary to enhance the revenue cycle by giving the payment platform advanced functionalities. In order to handle payments more effectively, the patient financial services and health system need to be coordinated and connected. To guarantee compliance and adherence to laws, the claims filing procedure must be a component of the healthcare system. For handling consumer problems, the accounting solution must provide insurance payments history, denied payments, and monitoring and reporting of transactions.

Patient payment solutions

With the help of medical payment processing systems, you can spend more time taking care of your patients and less time invoicing. The medical electronic payments solution offered by EPS LT can increase patient satisfaction and streamline billing. Your hospital or medical practice may take and process credit and debit cards, and receive payments from health insurance providers, thanks to our streamlined payment system solutions.
Earnings of your health centre, hospital, or medical practice will increase thanks to easy and quick payment processing. EPS LT assists medical practises in safely collecting payments while cutting expenses. Patients are no longer required to stand in line or wait on hold to pay their bills. By providing payment alternatives, your clinic or medical practice may shorten wait times while fostering a more pleasant social environment.

The Best Healthcare Payment System to Use

At EPS LT, every client has a personal advisor, who helps select the best healthcare patient payments method, as the process might be quite challenging. EPS LT is the finest option since it offers everything from technical advice to the correct system selection. If you choose to use EPS LT for the processing of healthcare payments, our systems are easily integrated with your current medical systems. You can bill, monitor, and process payments all in one with our unique payment solutions since they integrate with your current medical system.
Healthcare organizations and hospitals must redesign and develop new patient engagement initiatives that involve hospital networks and insurance companies. Healthcare revenue systems must be improved to address issues including unpaid claims, missed claims, undocumented policies, and delayed patient payments.

Easy access

Access to all Health insurance companies with a single API. Automate registration processes using single access point.

easy integration

Easy to integrate your current ERP System, ECR or webpage with all Health insurance companies.


Single point of entry where you can enter services you provided for all Health insurance companies’ clients

processes automatisation

Automatically receive compensation amount, adjust compensation limits and execute compensation transaction.

Our API connects you to all health insurance providers, automatically sends data about services provided and calculates the amount payable after deductions from insurance to end consumer. A core system to run, calculate, request and accept your medical centre payments:


our solution is integrated with all major insurance providers